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FAQ

Frequently Asked Questions

Q: What products do you offer?
A: We offer a wide variety of groceries, fresh produce, dairy products, meat, and household items, carefully sourced for quality and freshness.

Q: How do I place an order?
A: You can place an order directly on our website by browsing our products, adding items to your cart, and proceeding to checkout.

Q: What are your shipping options?
A: We offer both standard (2-5 business days) and expedited (1-3 business days) shipping options. You can select your preferred shipping method during checkout.

Q: Can I track my order?
A: Yes, once your order is dispatched, you will receive a tracking number via email, which you can use to track your delivery.

Q: What is your return policy?
A: Please refer to our Return and Refund Policy for detailed information about returns and refunds.

Q: How do I contact customer service?
A: You can reach us by phone at 276-733-2835 or via email at [email protected]. Our team is available Monday to Friday, 9 AM to 5 PM EST.